Cathie Privacy Policy Statement

Personal Data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

How we use your information?

This privacy notice tells you how we, Cathie, will collect and use your personal data to enable us to process enquiries made through our website, for example, to request services from the Cathie group of companies, to apply for a job vacancy or to make a complaint. For those individuals who provide consent in line with the GDPR requirements, we may contact you in the future with information on;

  1. Services and products that may be of interest
  2. Industry news, events, new content and important company information
  3. Potential work opportunities

Data will be collected using the ‘Contact us’ form on the website along with website cookies. Further information on how we use cookies is given here.

The data that we collect from you may be processed by staff or third party service provider operating outside the EU. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Why does Cathie need to collect and store personal data?

For us to ensure that we can fulfill your service request promptly and accurately we need to collect personal data to direct your enquiry to the appropriate person within Cathie and to be able to respond back to you. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes, Cathie would contact you for additional consent.

Will Cathie share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to Cathie in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Cathie procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will Cathie use the personal data it collects about me?

Cathie will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Cathie is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.


Under what circumstances will Cathie contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. However, to ensure that the data we hold remains accurate, we may need to contact you to confirm that the details we hold are correct and up to date.

Can I find out the personal data that the organisation holds about me?

Cathie at your request, can confirm what information we hold about you and how it is processed. If Cathie does hold personal data about you, you can request the following information:

  • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the GDPR manager, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Cathie or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

Cathie accepts the following forms of ID when information on your personal data is requested:

  1. Passport
  2. Driving License
  3. Birth Certificate


Contact details of the GDPR Manager / GDPR Owner:

Name: Robin Comrie

Address: Floors 1& 2, 2 – 4 Hanover Square, Newcastle upon Tyne, NE1 3NP


Telephone: +44 (0) 191 380 4600

Changes to the Privacy statement

We may change the scope of services on our website at anytime without notice and consequently our privacy policy may change at any time in the future. Any changes we make to our privacy policy in the future will be posted on this page.