This privacy notice is intended to describe our overall privacy and data protection practices and tells you how we, Cathie Associates, trading under the name “Cathie”, uses Personal Data of prospects, clients, suppliers and website visitors.
When we refer to “Personal Data” under this Privacy Notice, we mean any information through which we can identify you as an individual (e.g. your name, telephone number, email address etc.)
The type of Personal Data Cathie processes varies depending on the type of relationship we have with you and the kind of services we provide to you. However, we are committed to only collecting information about you that is necessary to carry out our business. We process the following Personal Data to the extent available to us and in accordance with applicable law and regulation:
For us to ensure that we can fulfill your request promptly and accurately we need to collect personal data to direct your enquiry to the appropriate person within Cathie and to be able to respond back to you. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. The legal bases for processing your Personal Data are:
We also process your Personal Data for our legitimate business interests, which include the following:
In terms of being contacted for marketing purposes, Cathie would contact you for additional consent.
You will receive marketing messages from us if we have your marketing consent or if we believe there is a legitimate interest in our products and services.
You can opt-out or unsubscribe from email messages, including our newsletters at any time by clicking the un-subscribe link. Or, you can email marketing@cathiegroup.com and we will update your preferences as promptly as possible. Please make sure you include your full name. Once you do this, we will update our records to make sure that you don’t receive further marketing messages.
Our aim is not to be intrusive or ask irrelevant or unnecessary questions. However, to ensure that the data we hold remains accurate, we may need to contact you to confirm that the details we hold are correct and up to date.
We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Cathie is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal Data may be held in addition to these periods depending on individual business needs.
We may pass your Personal Data on to third-party service providers contracted to Cathie in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Cathie procedures. If we wish to pass your Personal Data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
Cathie has several global offices and, as such, the data that we collect from you may be processed by staff or a third party service provider operating outside of your home jurisdiction. By submitting your Personal Data, you agree to this transfer, storing and processing. We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable law.
You have several rights in relation to the Personal Data processed by Cathie. For example you have the right to request, review, correct, update, restrict or delete Personal Data you have provided to us. If you wish to exercise your rights, you can contact us by sending an email to Privacy@cathiegroup.com. We will respond to your request consistent with applicable law.
As part of your request, please indicate which Personal Data you would like to receive, have changed or would like removed from our database or what limitations you would like to put on our use of the data. We will comply with your request in accordance with applicable law and regulation and as soon as reasonably practicable.
Please note that we may need to retain certain Personal Data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.
Cathie accepts the following forms of ID when information on your personal data is requested:
If you wish to get in touch with us about any aspect of our privacy policy or the use of your Personal Data, you can do so using the details below:
Email: Privacy@cathiegroup.com
Telephone: +44 (0) 191 380 4600
Address: Solomon House, Floors 1& 2, 2 – 4 Hanover Square, Newcastle upon Tyne, NE1 3NP
If you have any concerns about our use of your Personal Data, you can make a complaint to us at Privacy@cathiegroup.com
Finally, if you do not feel we have addressed your concerns properly or you are unhappy with how we have used your data, you can make a complaint to your relevant supervisory authority.
We may change the scope of services on our website at anytime without notice and consequently our privacy policy may change at any time in the future. Any changes we make to our privacy policy in the future will be posted on this page.
This page was last updated in April 2021.
